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Frequently Asked Questions

Below you can read the most frequently asked questions for long term rentals.

What is your minimum rental period?

60 Days Rentals – We can do a minimum of 30 days however this carries a €50 surcharge

What is your required minimum age?

26 (Drivers under 26, may incur an additional premium)

What is the maximum age?

70 years

Is the insurance included?

Yes

Do you take a deposit?

Yes – 500€ excess deposit, returned at the end of rental, subject to the car being returned in the same condition when the rental commenced

Is it unlimited mileage?

Yes

What happens if I breakdown?

The policy includes 24-hour breakdown assistance.  To contact the breakdown company please call 91-807 3701 if you require an English speaking operator,  then please ask them when you call.  Stay with the vehicle until the breakdown company arrives to give assistance.

How old are your cars?

We provide used and approved cars, aged between 5 & 8 years old with varied mileage all of which are serviced maintained every 6 months and all ITV’d

Do you provide a courtesy car?

Yes, we have courtesy cars available

Do I have to return the car each month?

No, you only need to return the car every 6 months for mandatory ITV and service

Do we pay monthly?

Yes – Bank Transfer, Direct Debit, Revolut, or payment at our office

Can we drive into Gibraltar?

Yes

How long does it take to get the deposit back?

We endeavour to return the deposit within 15 working days, once all relevant checks are carried out

Can an additional driver be added?

Yes – Each additional driver can be added at a cost of €25 per month

Where do we collect the cars from?

Head Office – Monte Duquesa

Can we pick the car up at Malaga or Gibraltar Airport?

By pre-arrangement, however this will incur an additional fee

Can we collect or return a car, outside of office hours?

Yes – There is an additional fee of €25

Do you sell cars?

Yes, we can source cars for you to purchase

Are windscreen and tyres covered in the rental?

No

What documents are required to hire a car?

Passport, Driving Licence, Proof of Spanish Address, NIE/National Insurance

Do you require a DVLA check?

Yes – The cost of this is €12.50 per driving licence. This is a mandatory requirement prior to hire. This checks for any disqualifications on an individual’s licence and also the validity of the licence

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