Breakdown

Breakdown


At Purple Cars, we prioritise your peace of mind on the road. That's why all our vehicles come equipped with standard 24-hour breakdown assistance, ensuring you're covered for breakdowns within a 50-kilometer radius (Premium 100-Kilometers as standard) from Estepona (29680). 


For added reassurance, you have the option to enhance your coverage with our Breakdown Plus plans:


  • Purple Cars (Runabouts) - Plus100: Extend  coverage to a 100-kilometer radius from Estepona (29680) at the small, additional cost of €1.00 per day.


  • Purple Cars (Budget) - Plus150: Extend coverage to 150-kilometer radius from Estepona (29680) at the small, additional cost of €1.50 per day.


  • Purple Cars (Premium) - Andalusia: Extends  coverage to the whole of Andalusia at the small, additional cost of €1.50 per day.



Please note that regardless of the plan you choose, our breakdown assistance service ensures recovery anywhere in Andalusia - however charges may apply if outside of your plan.


What to do in the event of a breakdown:


In case of a breakdown, if you need assistance, it's covered under your rental through our partners, ARAG.

Please dial +34 933 001 050 and request to speak with an English operator. Please also inform us via message on WhatsApp +34 613 697 647 as recovery may need our authorisation. 


If the vehicle requires recovery, it should ONLY be taken to:

ESTEPONA TYRES, CALLE MIGUEL SERVET 2, POLÍGONO INDUSTRIAL, ESTEPONA, 29680.


Accident


In the event of an accident, however minor, you must inform us immediately, you are required by law to complete an accident form. If you do not have one of these you can download it below.


Download Accident Statement

For Budget and Runabout Rentals Breakdown Assistance, please call ARAG

For Breakdown assistance please call:

+34 933 001 050

Give them the policy holder's name, HEYES-LEHMAN SPAIN SL, and the vehicle's number plate.

For Premium Customers Requiring Breakdown Assistance, please call OP DE BEECK & WORTH

For Breakdown assistance please call:

+34 900 300 188

Give them the policy holder's name, JUSTGO RENTALS SL, and the vehicle's number plate.

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