Fees and Deposits

We like to be 100% transparent with our fees, we don’t want them to be hidden.

All bookings are subject to a one time setup / booking fee of €48 (Fully refundable if vehicle unavailable) - this confirms your booking with us.

Out of Hours Pickup & Drop offs

If you require a vehicle outside of our opening hours (Mon-Fri 9am – 5pm) or at weekends we will be happy to accommodate you. There will be a charge of €35 per drop off or collection for this service.

Speeding / Parking Fees

If we receive a speeding / parking fine you will be charged the full amount of the fine + €34 admin fee (discounts for early payment do not apply) The fine amount will automatically be charged to the debit card that we hold on file without prior notice.

A copy of the fine will be sent to you along with proof of payment.

Monthly Subscription Charges (EEA)

Our monthly subscription management fee is a flat rate of €12.50. This covers the use of our secure payment gateway, invoicing, and subscription management software, as well as all card charges. 

Pricing

€12.50/month: For most personal cards issued in the following European Economic Area (EEA) countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden 

€17.50/month: For all other card types, including:

• Corporate cards
• Currency cards (e.g., Wise, Revolut)
• Cards issued outside the EEA

We strive to make our pricing as clear and fair as possible. If you have any questions, please don't hesitate to contact our support team.

Need to extend?

While we are unable to offer refunds for unused rental days or early returns, we are happy to accommodate rental extensions. The following rates will apply.

Air Con Re-Gas

Air conditioning regassing (A/C) is not included in the rental price for Runabout and Budget fleet vehicles. However, should you require A/C regassing during your rental period, this service can be arranged at a subsidised cost of 75 euros. Regassing can be performed at Purple Cars Service Centre, by appointment only, and typically takes up to one hour.

Deposits

All rentals require a refundable damages deposit of:

Purple Runabout (€350.00)

Purple Budget (€500.00)

Purple Premium (€750.00)

This is taken at the beginning of the rental. Your deposit acts as your insurance excess in the event of a fault claim.

We endeavour to refund deposits with 14 business days, in some cases this can take longer. Deposits will automatically be refunded to the original payment card held on file, it is therefore important that you confirm these are the correct details to allow us to process your refund.

Please note that deposit refunds are not dealt with by office staff. If you have any questions regarding your deposit refund please email accounts@purplegroup.es

Our full terms and conditions can be viewed here.